Amazing staff, facilities and rooms are of an elite level. The Villa upgrade we received were the best Christmas gift we could have hoped for. The beds were the comfiest we have experienced in all of…
maybe clearer communication leading up to check in and reminder calls about the booked experiences or a written itinerary as it wasn’t really explained clearly. But blame can not be singled to anyone…
Beautiful hotel with nice pool, relatively good cleaning, perfect isolation (no insects or gekons in the room), good bed and pillows. Unlimited access to the zoo.
Breakfast was poor. To be honest, I had an opportunity to stay in 3 star hotels with better breakfast than this.