In this article, we will delve into the seven advantages of incorporating automation into your company’s customer service strategy. A key benefit of utilizing customer service automation is its ...

And 2023 saw the first unmanned HVDC platform at Dogger Bank, and we will likely continue to see automation adopted into the industry, not only for safety and cost but also for operational efficiency.

AI automation uses techniques such as Machine Learning, natural language processing, and computer vision to process data.

Fanning explained that the first step of any automation journey is to automate from “on-prem all the way through data ops, taking advantage of your data. I think we’ve come a long way in that first ...