AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

In no particular order, here are the top 10 AI companies to watch that are each making significant strides in their ...

Chinese internet search giant Baidu will make its advanced AI chatbot services free, as competition heats up among global ...

Businesses can manage generative AI risks by enforcing governance, securing AI-generated content, reviewing AI-written code, ...

Employees are fearful that AI will take over their jobs, and this startup already has plans to hire them as members of the ...

A user interacts with a smartphone app to customise an avatar for a personal AI chatbot, known as a Replika, in San Francisco ...

In this new test, staff at the BBC fed 100 news articles from the company website to OpenAI’s ChatGPT, Microsoft’s Copilot, ...

A security breach affecting the AI aggregator platform OmniGPT has leaked the sensitive information of 30,000 individuals ...

Competition from China’s DeepSeek has accelerated the rollout of artificial intelligence assistants that show their “thinking ...

Some leading AI-powered chatbots were prone to generating inaccurate news summaries in tests. More details here.

Generative AI chatbots run by OpenAI, Microsoft, Google and Perplexity showed "substantial inaccuracies" when summarizing the ...