"The air pod price is all mark up." Apple customer shares unbelievable exchange with customer service after questioning ...

Apple users still getting phone calls from tech support scammers Whatever devices you use, beware of any callers claiming you have security issues on your computer or cloud accounts.

This doesn't happen by accident. Apple has meticulously planned every little detail of their stores from the physical design, to the customer service the "specialists" provide, which will ...

The CFPB gave the penalty as a result of failures in customer service ... designed to support users' financial health. Upon ...

One could argue that Apple belongs on a list of retailers, but it represents technology with retail to support the sales and customer service. Best Buy has done a magnificent job of being ...

Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians ... Bar offers Apple's Genius Bar is a technical support service that can perform a wide variety of repairs ...