British Airways last night shared details of its ... new lounges and a rollout plan for its revamped long-haul first class. Announced at the airline's first "In the Skies" showcase event in ...

Following concerns from frequent flyers, British Airways changed its new loyalty scheme. The airline will now allow elite ...

British Airways recently came under fire for the planned overhaul of its loyalty programme, shifting from a distance-based ...

British Airways (BA) has announced significant revisions to its loyalty programme, ‘The Club’, following unhappy feedback from customers.

British Airways revised its loyalty programme changes after backlash, reintroducing flight-based status qualifications alongside spend-based points to address customer complaints.

When I scanned my boarding pass to get on the plane, the gate agent printed a new ticket and said I was upgraded to British Airways' Club World, the airline's long-haul business-class cabin.