Waiting for things to blow over is not an effective crisis communications plan; nor is pretending that nothing is wrong. Case study after case study shows that staying quiet about a crisis will make ...

Experts advise organizations to prepare a crisis communication plan well before they find themselves dealing with a difficult situation, whether it is an event speaker’s inappropriate remarks, an ...

Here are six simple but essential steps to building a crisis communication plan: Take the time to think ... of the identification process and shares examples of previous issues.

That's part of its crisis communication plan, said Jim Strick, communications director for the Neenah school district. Police input is also important because the school doesn’t want to ...