Jim Collins's revered method for establishing company core values might not suit all businesses, particularly when disconnected from customer value propositions. Here are my suggestions for ...

Rating Canada’s top grocery retailers. Customer data science research firm dunnhumby has declared Costco Canada’s top-ranked ...

Says Freight has maintained leading market share position for a long time. Says has “unmatched” customer value proposition with two separate ...

CHWY lacks a unique value proposition, offering similar prices and products as competitors like Amazon, making long-term customer retention challenging. Active customers have steadily decreased ...