As many as 63% of families surveyed cannot access one or more of their bank accounts online because of know-your-customer ...

Are you tired of receiving constant calls from banks asking you to update your Know Your Customer (KYC) details? There's good ...

State-run banks are planning to establish a common video KYC hub to integrate their processes with the central KYC registry ...

The RBI Governor regretted that most of the banks and non-banking financial companies (NBFCs) have not provided the facility ...

RBI Governor Sanjay Malhotra asked banks to avoid calling customers repeatedly for ‘know your customer’ (KYC) documents.

Sanjay Malhotra urged banks to improve complaint redressal and said that misclassifying complaints was a gross regulatory ...

Malhotra rued that most banks and NBFCs have not enabled their branches or offices to access information from the central ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

Reserve Bank of India Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian ...

Mira-Bhayandar: In yet another case of cyber fraud, scammers managed to dupe a former deputy bank manager to the tune of Rs 3 ...