Assertiveness describes an attitude which is self-assured and confident, without being aggressive or rude ... based on hints we’ve dropped, our body language or facial expressions.

Dealing with passive-aggressive ... language that is neutral and focuses on observation rather than accusation. The following phrase might be helpful: “I noticed a slight shift in body language ...

Assertiveness can improve your satisfaction in the workplace, whether you are a manager or an employee with no reports. Setting boundaries, being mindful of tone and body language, and avoiding ...