Summary: There’s little doubt that woman-owned small businesses understand the importance of customer service, and coming out of the 2008-09 recession, boosting loyalty and retention are clearly ...

1. Put the Customer First – According to Moodycliffe, this is the most important strategy. Here’s his advice. Answer the question, “What experience do you want your customers to have?,” ...

but you can minimize them by coaching staff to always put the customer first. Customer service mistakes will inevitably happen, but you can minimize them by coaching staff to always put the ...

Recall that in 2016 he said he’d “get rid” of the public debt “fairly quickly,” which makes you wonder if he even knows what the term “public debt” means: Over his first ...

Gowans is on that mission. Since joining Levi’s in early 2023, he’s led an effort to put the customer first and bolster the denim retail giant’s digital presence. The e-commerce strategy ...

This article explores how organisations can optimise their brand architecture in a way that focuses on putting the customer first. We’re long-term subscribers to WARC and it’s a tool we use ...

BMSC has put significant resources towards improving customers’ experiences of its products and services ... In line with this commitment, we were the first bank to grant loans with 100 percent ...