We reviewed USAA based on 16 data points in the categories of loan details, loan costs, eligibility and accessibility, customer experience and the application process. We rated USAA based on the ...

USAA scored a 9 out of 10 for overall customer experience which beats Progressive’s 8.8 out of 10. Both USAA and Progressive have comparable coverage options and add-ons. USAA is generally much ...

12,500 Customers Surveyed We asked thousands of customers to describe their experience with their ... veterans and their families. USAA has a stellar customer service reputation, regularly ranking ...