“We do about 8 billion calls a month … We have exceeded our own expectations,” Cisco’s Jeetu Patel tells CRN on Webex Calling’s unprecedented growth compared to the competition.

After 23 years of connecting people around the world, Skype, the popular video-calling service, is shutting down. Microsoft, ...

“With Webex Calling and Webex Contact Centre, we are providing South African businesses with the tools to streamline their infrastructure and costs while delivering superior customer and ...

Webex Calling, the tech giant’s cloud-based offering, is the destination. Cisco Systems is teaming up with its longtime partner NTT to migrate legacy customers to Cisco’s flagship Webex cloud ...

New solutions for end users and IT teams include Webex Calling Customer Assist, new features within Webex Control Hub, and ...

At Enterprise Connect, Cisco unveiled its vision for agentic AI collaboration, along with new AI-powered collaboration solutions designed to create futureproofed experiences for customers, employees ...

Cisco today announced plans to move AI Agent into generally available on March 31. Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today ...

and a “reimagined” Webex Calling Customer Assist. Native Epic integration for Webex Contact Centre is expected to be in beta by the end of March 2025. In addition, Cisco revealed collaboration ...

The Webex AI Agent, slated to be available at the ... providing a range of flight options, and completing the call by making the booking. The agent uses AI technology to connect corporate ...

Part of its enterprise plans, Cisco's Webex AI Agent is available as a 24/7 self-service solution with natural, human-like interactions.

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like ...