The acquisition will strengthen Zendesk’s contact centre offering and integration with Amazon Connect, targeting larger ...

Businesses that use Zendesk Sell alongside Zendesk Support can leverage a VoIP platform called Talk for call routing, IVR and call monitoring. Salesforce wins this round. Its Flow automation tool and ...

On December 2 nd, the company announced improvements to its Zendesk integration with the launch of a solution called Zendesk Talk Partner Edition for RingEX™. The solution will integrate RingEX ...

Automates Translation of Ticket Conversations Within Zendesk’s Agent WorkspaceNEW YORK, March 03, 2025 (GLOBE NEWSWIRE) -- ...

Help Scout works well for many companies. But other customer support software alternatives might be better for your needs. Zendesk, ...

We're pleased to offer seamless integration with the Zendesk Support App." ...

A Sydney call centre startup is being acquired by US global services platform Zendesk for a reported $100 million. The deal ...

Customer experience software company Zendesk has announced it will acquire Australian technology firm Local Measure in a deal that values the contact centre platform at $100 million.

Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS) SAN FRANCISCO, Feb. 24, 2025 /PRNewswire/ -- ...

This acquisition accelerates Zendesk's expansion into larger, more complex service environments, enhances its AI voice capabilities, and strengthens its integration with Amazon Connect ...