Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

To provide a positive customer experience and to thrive in the contact centre environment, agents need not only a good grasp ...

LANDI Global proudly announces the launch of the Cx20 terminal, our flagship next-generation smart Windows Desktop ...

CEO Salim Ramji told CNBC's Bob Pisani on Monday that fixing the customer experience is "very high on my list of priorities" ...