The American tech giant is buying Local Measure in a transaction that marks the completion of its return from near collapse ...

The acquisition will strengthen Zendesk’s contact centre offering and integration with Amazon Connect, targeting larger ...

Sydney startup Local Measure is set to be acquired by customer service giant Zendesk, in a deal that values the startup at ...

Zendesk has acquired Local Measure, to expand into complex service environments and boost its artificial intelligence (AI) ...

However, achieving CRM success with the right solution can be challenging. Many platforms are available with varying features, pricing, services and specialties. We’ll examine Salesforce and Zendesk ...

The acquisition aims to accelerate Zendesk's expansion into more complex service environments, enhance its AI-driven voice capabilities, and deepen its integration with Amazon Connect, AWS's ...

"By acquiring Local Measure, we are fast-tracking our ability to deliver a fully integrated, AI-powered voice solution that combines the strength of Zendesk's platform with the flexibility ...

Zendesk, which is known for its AI-powered service, signed an agreement to purchase Local Measure, a CCaaS and advanced voice ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Customer experience software company Zendesk has announced it will acquire Australian technology firm Local Measure in a deal that values the contact centre platform at $100 million.