Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

Discover how to protect your conversations from AI training in popular chatbots like ChatGPT and Gemini. Ensure your privacy now.

The Young People's is also pushing for the U.S. Food and Drug Administration to classify chatbots offering therapy services ...

AI is saving telecommunication companies a ton of money. The company reviewed more than 450 telecommunication professionals ...

A recent BBC investigation has revealed that leading AI chatbots — including OpenAI 's ChatGPT, Microsoft's Copilot, Google's ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

By integrating seamlessly with a business’s existing databases and systems, these chatbots can access a treasure trove of information, making them an indispensable tool for companies looking to ...

A new bill introduced in the US state of California seeks AI chatbot warnings for minor users, but is the move really ...

Google remains dominant in search and is well-positioned to lead in AI, leveraging its ecosystem, data, and financial ...

People increasingly rely on AI for answers, but it can mislead or spread harmful falsehoods. Ensuring AI prioritises accuracy ...

Employees are fearful that AI will take over their jobs, and this startup already has plans to hire them as members of the ...

Businesses can manage generative AI risks by enforcing governance, securing AI-generated content, reviewing AI-written code, ...