Data has become the lifeline of our increasingly interconnected world and a crucial lever for driving customer experience.

CBE Customer Solutions Welcomes Rachel Rybicki as Chief Client Success Officer, Bringing Fresh Expertise to Client Success ...

Three ways your brand can take a page out of Damola and Red Lobsters approach to increase transparency, communication and ...

Marketers often imagine an ideal customer experience—predictable, seamless, and linear.But in today’s interconnected world, ...

NOVUS, the independent media planning and buying agency, announced today that it has named Alison LaRocque as Vice President, Director of Integrated Client Strategy. LaRocque joins the NOVUS team from ...

WebEngage formalises a strategic partnership with ALJ Electronics to enhance their omnichannel customer engagement Abdul ...

Business strategist Lindsay Smith of Springfield is looking to inspire local entrepreneurs and business leaders with her debut book, “No One Needs Another ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Standard Bank Group is committed to enhancing customer experience by integrating purposeful technology solutions.

In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead.