A help desk is primarily known for resolving customer complaints but it also helps to promote campaigns. Support teams can use the platform to engage with customers, offer personalized support ...

A JavaScript/TypeScript wrapper for the JIRA Cloud, Service Desk and Agile REST API ...

Jira offers templates to help your IT team create ... Users often commend NinjaOne for its Service Desk and ticketing system. This system makes it seamless for people across your organization ...

By aligning service desk performance metrics with user productivity goals, we can optimise support processes. Define goals such as faster ticket resolution and decreased downtime. Metrics like ...

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.

The Service Desk is the gateway to the IT Services department. The IT Service Desk staff are familiar with all services and their “operating conditions”.

Help Scout works well for many companies. But other customer support software alternatives might be better for your needs. Zendesk, ...

Comb through 111 HubSpot updates from January, or look at our list of the 14 that admins and marketing managers need to know.

Help4U is the University's main service desk system. It allows easy ticket and job tracking for staff, students, and our professional service teams. The system is managed by Digital and Technology ...

Leading Freshdesk alternatives offer powerful features for customer support teams in 2025. Popular Freshdesk competitors like ...

Powered by our SMS provider Vozzi, this innovative service simplifies the ticket-buying process and enhances the fan experience by allowing easy access to tickets without the need for navigating ...