OpenAI's ChatGPT is leading the way in the generative AI revolution ... words in turn. The 'chat' naturally refers to the chatbot front-end that OpenAI has built for its GPT language model.
Utility Week Intelligence’s recent roundtable with our partner EXL explored the impact of AI and data on contact centres and the customer experience. Here’s what we learnt.
betting on the pay-as-you-go model to drive up the adoption of the technology. The free service, Copilot Chat, which uses OpenAI's GPT-4, lets users create AI agents using natural languages such ...