Contact. First, let us know a little more about your needs. Get Support Members and Providers. YOU ARE A MEMBER IF: You enrolled in a vision plan through your employer; You’d like to confirm benefits or eligibility; ... You want to get appointed to sell EyeMed vision plans; YOU ARE AN EMPLOYER IF:

EyeMed Individual. Are you an EyeMed Individual or Family Vision Plan enrollee? Visit our Individual homepage for all your needs. Click to visit

For EyeMed Individual members only, that is if you have not enrolled through an employer, contact 844.225.3107 if you need a replacement card for your EyeMed Individual policy. If you are an EyeMed member through your employer contact 866.939.3633.

If you need more assistance, visit the Training page in Provider Resources for tutorials and learning aids. You can also contact EyeMed at 1-888-581-3648 from 8:00 a.m. to 8:00 p.m. ET.

EyeMed Customer Service Toll Free 833-279-4359 (TTY 711) Monday–Saturday from 6:30 a.m. to 10 p.m. and Sunday from 10 a.m. to 7 p.m. Network Health Medicare Advantage Plans include MSA, HMO and PPO plans with a Medicare contract. Enrollment in Network Health Medicare Advantage Plans depends on contract renewal. Out-of-network/non-contracted

Phone (Please enter a "+1" before your 10 digit phone number, do not include any spaces or hyphens, for example +12223334444)

Contact Us. For benefit and provider information call (844) 225-3107 during these hours: Monday – Saturday: 7:30 am to 11:00 pm EST. Sunday: 11:00 am to 8:00 pm EST . For billing, address, dependent or cancellation questions call (844) 225-3107 during these hours: Monday – Thursday: 8:00 am to 8:00 pm EST. Friday: 8:00 am to 6:00 pm EST

2023年4月7日 · To use your vision benefit, visit the EyeMed website or call EyeMed at 1-844-226-2850 (TTY: 711) Monday-Saturday, 4:30 a.m. to 8 p.m. and Sundays, 8 a.m. to 5 p.m. SCAN offers a routine vision care benefit through EyeMed ® Vision Care for all plans.

For questions about claims incurred prior to September 1, per the Employees Retirement System of Texas, please contact Superior Vision toll-free at (877) 396-4128; TTY:711.

Special offers, benefits reminders, wellness tips—instant info is just a text and a tap away with EyeMed text alerts. Call 844.873.7853 to opt in. Be sure to have your 9-digit Member ID handy. You can find it on the member portal.