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You can call the customer care for that, but as you have posted the question, I want to answer your query, the problem is caused due to defective or dirty paper width sensor, which measure the paper width, it is generally fitted on the ink cartridge holder, it cannot be replaced at home, you need to replace that part from any local repair shop, but before tha, please check if …

Specialities include: Android Devices, Cell Phones, Chevy, Computer, Consumer Electronics, Electronics, E-Readers, Mac, Networking, Smartphones

Customer: xp-425 errorcode 0x60 at startup Technician's Assistant: How long has this been going on? Customer: just since about 1 hour ago Technician's Assistant: What troubleshooting have you tried? Customer: power off and on again and testing if flatcable isn't loose on head Technician's Assistant: The printer expert can solve this for you.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.

Specialities include: Android Devices, Cell Phones, Computer, Computer Hardware, Email, Financial Software, Laptop, Mac, Microsoft Office, Networking, Printers ...

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.

Welcome to JustAnswer. My name is Ren and hope you are doing great.I will be assisting you today. I can only give you a general answer and hope we can solve the issue together.