2025年2月19日 · If your role requires you to communicate through phone calls, then it's crucial to learn how to answer the phone properly. In this article, we discuss why phone etiquette is important and we offer tips and examples to guide you in how to answer the phone professionally.

2023年8月18日 · Learning how to answer the phone professionally means conveying a friendly, upbeat tone of voice to prevent an interaction from going sour.

2024年8月27日 · No matter who's calling, these tips will give you a plan for how to answer the phone and how to politely and professionally handle your next call.

When answering a phone call, start with a professional and friendly greeting. You can use phrases like “Good morning,” “Good afternoon,” or “Hello” followed by your company’s name and your own name if appropriate. For example: “Good morning, X Company, how may I help you?” “Hello, this is Jane at ABC Company. How can I assist you today?”

2018年9月24日 · When you're working in customer support, you know that answering phone calls becomes the bread and butter of your position. A frontline worker typically is hired for their strong communication skills. While it may seem obvious — just pick up the phone and say “Hello?” — answering professional calls are very different from answer personal calls.

2023年10月25日 · In this article, we unpack the art of answering business calls with professionalism, offering actionable tips with real-life examples to guide you along the way. Let’s explore the process of crafting an unforgettable first impression, one call at a time.

2020年1月22日 · In the video, you’ll learn must-have phrases for: And much more. Then in this lesson, I share 46 must-have phrases for successful telephone calls in English. Hello. This is Susan. (Personal) Hello, thank you for calling [name of company]. This is Susan – how can I help you? (Professional) Good morning (good afternoon), this is Susan.

2019年7月26日 · Enunciate your words while slightly smiling. Speak slowly; the person on the other end of the phone conversation needs to understand you. When you answer the phone, greet the customer according to the time of day (e.g., …

2022年7月14日 · How to Answer a Phone Call Professionally in 7 Steps The Three-Ring Rule. Let’s start with the ringing phone — even before answering a professional call, there are important business phone etiquettes you need to consider. So, the phone starts to ring and you want to pick it up. How long should you wait?