3 Metrics to Measure Automotive BDC Performance
In sales, the longer a BDC agent is on the phone, the better customer experience they provide. In service the opposite is true. Service appointment setting should be a short, efficient process. …
DrivingSales | Forums | General-mgt | What-is-a-bdc
<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5VP4GN9K" height="0" width="0" style="display:none;visibility:hidden"></iframe>
DrivingSales | Forums | Used-car
Political Discourse vs Social Media Marketing: Time to adjust our dealership's strategy?
How to Create a BDC Manager Scorecard - drivingsales.com
The Role of AI in BDC Operations: A significant portion of the episode explores the impact of artificial intelligence on BDC workflows. The hosts agree that AI should enhance, not replace, …
Master Class Homework Packet: Building a Professional Training Plan
As you may have heard, DrivingSales is conducting some free Manager Certification training for dealers right now.
DealerKnows Ratings & Reviews | DrivingSales Vendor Ratings
DealerKnows, founded by Joe Webb, offers dealerships hands-on digital marketing consulting and BDC/Internet sales training to help them improve online, on the phone, and on the lot. Contact …
DrivingSales | Forums | Internet-bdc | Need-help-with-a-gm …
<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5VP4GN9K" height="0" width="0" style="display:none;visibility:hidden"></iframe>
One Small Step for the BDC. One Giant Leap for the Dealership.
In this episode of the KPI Cafe, Host Dane Saville is joined by Sarah Vantine to discuss the ways a dealership can truly leverage a BDC to effectively manage sales and service customers, …
DrivingSales | Forums | Internet-bdc | Which-crm
<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5VP4GN9K" height="0" width="0" style="display:none;visibility:hidden"></iframe>
Chris Hill Blog | DrivingSales
I bascially ported this over from a Facebook post and felt a lot of automotive people needed to hear this. ...