Every Kind of Care for Every Kind of Patient. Here are the C-I-CARE Service Spotlight Award Winners. Get to know more about them.

C-I care is defined as a framework used to structure best practice communications and develop relationship-based care approaches with patients, families, and colleagues.

CICare is an evidenced-based customer service model with a standardized process for interactions with patients, families, colleagues, and others. It is a communication tool, developed by UCLA Health System and used by Stanford Health. It has been proven to promote positive interactions from beginning to end.

Healing humanity through science and compassion, one patient at a time. Practice C-‐I-‐CARE when interacting with patients, their families, visitors, or internal departments. Connect with the patient and family members by addressing them as Mr./Ms., or by the name that they prefer.

2016年4月14日 · MD C-I-CARE Goals (Programs, Services, Resources) To enhance: −physician communication and interpersonal skillsets −patient/ family experience of care −physician professional fulfillment −team effectiveness To contribute to evidence-based best practices to improve quality of care delivery and patient outcomes 3

2018年4月20日 · C-I-CARE is a framework for structuring best practice communications and developing relationship based care approaches with patients. C-I-CARE outlines key interactions and suggests key prompts (“words that work”) that …

2017年10月23日 · Cicare是加州大学洛杉矶分校（UCLA ）医学中心构建的一套用于患者家属和同事互动交流的标准化医患沟通模式。 它将模糊的非语言式的沟通量化形成标准，基于循证医学证据的前提下，以人为本，真正做到“以患者为中心”，提升了患者的就医体验。 Cicare 标准化沟通共分为六个步骤，称呼—介绍—交流—询问—回答—离开，也就是英文Connect—Introduce—Communicate—Ask—Respond—Exit 的简称。 自我介绍，介绍我在患 …

2023年9月3日 · CICARE沟通模式作为一种全新的沟通模式，对改善护患关系，提高患者满意度，提升护理服务质量有一定的效果，它通过规范沟通行为，沟通流程，使护士易于掌握，并在实践中不断改进，提高护士的综合素质。 是美国医疗机构推行的一种以流程为导向的沟通方式 [1]。 美国加州大学洛杉矶分校综合医院通过临床应用CICARE服务流程，将患者对医护人员的满意度从37%提高到99% [2]。 目前国内部分医疗机构已经探索并使用这种模式，为了进一步推广应 …

MD-C-I-CARE A set of elements to remind physicians of the importance of patient centered interactions: −C onnect with people by calling them by their proper name or name they prefer (Mr., Ms., Dr.) −I ntroduce yourself and your role −C ommunicate what you are going to do, how long it will take, and how it will impact the patient −A

At UCLA Health our mission, vision, values and C-I-CARE sets the standard of organizational behavior for each nurse and is embedded in how we practice with each patient, the family and with colleagues.