Optimize digital CX by learning from all interactions with AI that mirrors top agents to build smart self-service. Actions. Unlock complex data with generative AI for CX leaders. Dashboard & Reporting. Gain a full operational picture of your contact center, with enhanced visualization of real-time and historical insights

Optimize digital CX by learning from all interactions with AI that mirrors top agents to build smart self-service. Actions. Unlock complex data with generative AI for CX leaders. Dashboard & Reporting. Gain a full operational picture of your contact center, with enhanced visualization of real-time and historical insights

5 days ago · 人工智能 (ai) 正在重塑客户体验 (cx) 和员工体验 (ex) 的格局。组织不再仅仅使用 ai 来增强自助服务功能，而是将其无缝集成到客户互动和代理工作流程中。由此产生的转变为企业提升客户满意度和员工敬业度提供了重要机会，最终带来可以“推动发展”的更好业务成果。

See meaningful results faster with AI that provides CX value from day one. Use your knowledge, not generic data, to power AI that delivers more effective CX built for your business. Be your organization's AI expert with our latest guide. Instant access …

Create custom AI prompts and extend Q&A capabilities with your own data sources. Generate AI outputs in multiple languages to serve diverse markets. Integrate AI into your existing systems with flexible APIs

Jun 26, 2023 · As the customer experience (CX) continues to evolve, artificial intelligence (AI) has changed the industry's dynamics for good. In fact, McKinsey's State of AI report shows more than half of...

Start leveraging your customers text feedback and identify CX root causes with AI - Prove 4X more impact with your data in an affordable two-weeks-pilot. Gain deeper insights and simplify your NPS program, save money and your customer’s time!

The SAP CX AI Toolkit is a cutting-edge, cloud-native solution that integrates advanced Generative (Gen) AI and data analysis into the SAP CX ecosystem. This toolkit is specifically designed to automate and improve customer experience (CX) tasks, enabling organizations to save time while gaining valuable insights that enhance customer ...

Start leveraging your customers text feedback and identify CX root causes with AI - Prove 4X more impact with your data in an affordable two-weeks-pilot. Gain deeper insights and simplify your NPS program, save money and your customer’s time!

Mar 25, 2025 · Organizations that develop scalable AI strategies today will be the ones defining the CX landscape of tomorrow. Ultimately, AI is a transformative tool, but its return on investment depends on how ...