Get peace of mind with CHG, with claims paid on average within just 15 days. Extensive doctor network CHG has the largest Medi-Cal network in San Diego County giving you more options to find your doctor.

Medi-Cal at CHG is a health plan that helps make sure people get good healthcare that's easy to reach and doesn't cost too much. No Cost. As a member you have no copayments, deductibles or annual/lifetime maximums.

CHG applies current California Children Services (CCS) referral guidelines when appropriate for requests for services for children and young adults under 21 years of age enrolled in Medi-Cal. If the member has primary Medicare coverage, CHG applies appropriate Medicare guidelines.

Access the CHG Provider Portal and check the claim status online. Open provider portal. Non- Contracted Providers. Please email [email protected] requesting claim status. Provider Services Specialists. We're glad to help you! 1-619-240-8933. or. [email protected]. Do you have more questions? Get in touch

If you do not have a login, and need to submit a provider dispute, please contact Provider Services Department at

Unless otherwise noted in your Provider Agreement, CHG will reimburse the codes at no less than the applicable Medi-Cal rate. If you have billing questions, you may reach out to CHG at [email protected] or call us at (619) 240-8933

Have questions about your benefits? Contact us for personal assistance with your Medi-Cal or CommuniCare Advantage plan benefits or if you have concerns about either health plan: . Medi-Cal: 1-800-224-7766 CommuniCare Advantage (HMO SNP) (HMO D-SNP): 1-888-244-4430 Community y Más (HMO SNP) (HMO C-SNP): 1-800-232-3133 TTY: 1-855-266-4584 Our …

These standards are also available in the member EOC and CHG website at https://www.chgsd.com/chg-plans/medi-cal/member-handbook-(eoc). CHG is required to provide timely access to care. If you are unable to obtain a timely referral to an appropriate provider, contact Member Services at 1 (800) 224-7766.

Please contact CHG’s Member Services Department by calling 1-800-224-7766 if your driver for your authorized transportation is late or does not show-up. A Member Services representative will assist you in coordinating an alternative transportation service, which may include:

Access CHG Member Portal to print your Member ID card, update personal information, change your doctor and more.