2024年10月1日 · Activating CIU prepaid meter is not difficult. All you need to do is gather all your prepaid meter details, power on your meter's CIU, and load your first prepaid electricity token through the CIU.

2024年9月2日 · KPLC Prepaid Meter Reset Code/How to Reset KPLC token meter. To reset KPLC Prepaid Meter press 00 then enter or # to reset the meter. CIU Meter Codes or Customer Interface Unit (CIU) codes

2024年5月16日 · It occurs when there is a disconnection between the meter and CIU. The best way to correct this problem is to ascertain that the meter is plugged into a wall socket while loading your token. You can switch it on and off to check for a break in the circuit.

2024年5月13日 · Here is a step-by-step guide for loading tokens on your prepaid meter. Check your CIU to find the number for your meter. Purchase tokens of your desired amount using the CIU number as the account number. Receive an SMS with a token code from KPLC. Dial the token code from KPLC on the CIU and press enter.

Connect the CIU (Customer Interface Unit) to a wall socket and load the token. If the batteries are low, the meter will not connect. The CIU needs well powered batteries to communicate with the Meter. Once new batteries are installed in the device, use the same socket previously used to load tokens. The CIU does not charge the batteries.

2024年5月23日 · The cable or adapter connecting your Consumer Interface Unit (CIU) to the power outlet could be defective. To solve the problem, you should try a different cable or adapter. 5. Wait for the token entry lockout time to elapse. Token entry lockout occurs when the token entered has expired, is incorrect, or is invalid.

2024年3月6日 · In this article, we will outline some common KPLC CIU errors and provide some tips on how to fix them. Common errors that you might encounter include; KPLC tokens not loading. PLC Error. CIU Connection failed error. ByPass Error. Whichever error you are encountering, this guide has a solution. Read On. 1. Fix KPLC tokens not loading.

2023年8月23日 · Token — the 20 digit numeric code provided by Kenya Power. Each Token is unique and contains the amount of electricity units to be credited by the meter for use. CIU (Customer Interface Unit)...

2023年3月4日 · Kenya Power (KPLC) explained the bypass error on some tokens meter and how to solve it. While responding to a concerned customer on Saturday, March 4, the service provider explained that the error occurs when a meter goes into defensive mode.

2023年12月15日 · Learn how to troubleshoot and fix common KPLC CIU errors with our comprehensive guide. Get expert solutions for token loading, connection failures, login issues, and more