Cora, your digital assistant, is available 24/7 and can help to answer over 150 day-to-day banking queries. If you log into Digital Banking or the mobile app before starting a chat, Cora can offer additional support including: Updating your address. Get a …

Cora is your digital assistant, available 24/7 to quickly answer your queries. She can help you get things done and guide you to the right place – whether that’s a webpage, an online form, or a chat with an adviser. Cora can also complete tasks for you when you’re in Digital Banking or the mobile app as well as Bankline.

Cora is your digital assistant, available 24/7 and trained by a team to answer your banking questions, from downloading a statement to resetting your Digital Banking. To find out more about Cora and what she can do, visit your Cora page .

2019年5月23日 · Now you don’t need to visit a branch or make a phone call when you’re stuck – simply go online and talk to Royal Bank’s “chatbot”. Cora can answer 200 of the most common banking questions –...

A life-like avatar called Cora is being put through her paces by Royal Bank of Scotland <RBS.L>, helping customers with basic queries and giving its digital banking drive a more human face.

2018年2月22日 · London: A life-like avatar called Cora is being put through her paces by Royal Bank of Scotland, helping customers with basic queries and giving its digital banking drive a more human face.

2018年11月28日 · How do you solve a problem like Cora? As Cora, the chatbot developed by RBS, evolves from its text-based origins into a life-like “digital human”, the insight team at the UK bank is on a parallel track searching for appropriate metrics to measure “her” effectiveness.

Cora, your digital assistant, is available 24/7 and can help to answer over 150 day-to-day banking queries. If you log into Digital Banking or the mobile app before starting a chat, Cora can offer additional support including: Updating your address. Get a …

Cora is a digital chatbot trained to answer your banking questions. You can chat to her online anytime and if she can’t help, she’ll pass you on to a real person who can. On average she can answer questions within 5 minutes.

2018年6月28日 · 训练Cora时，RBS参考了200多个客户提问及1000多个回答。 用数据分析确定最常见的问题，将客户对话分类，以便优化内容、识别趋势并制定策略，进而解决复杂问题，并处理误解。