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DC Water distributes drinking water and provides for fire suppression to over a million permanent residents, daily commuters and visitors within the District of Columbia and to several federally owned properties in Arlington County, Virginia.

DC Water offers several ways for you to pay your bill: Billing/Payment Online: Pay online with My DC Water. Register online and pay using your credit card, checking or savings account to make a one-time payment through My DC Water. You can also sign up for recurring payment options using a credit card or your checking or savings account.

We are dedicated to providing exceptional customer service to ensure your satisfaction with services. Our team of highly trained professionals is available to assist you with any questions or concerns you may have. We offer various payment methods for your convenience. Select the option that best suits your needs and preferences.

Effective February 2024, all Debit / Credit card payments will be assessed a processing fee. DC Water accepts payment via E-Check at no additional charge.

District of Columbia Water and Sewer Authority. Customer Service: 202-354-3600 (M-F 8 a.m. to 5 p.m.) Contact Us: Make A Payment. Return to account login. District of Columbia Water and Sewer Authority ...

The District of Columbia Water and Sewer Authority (DC Water) provides drinking water, sewage collection, and sewage treatment for Washington, D.C. The utility also provides wholesale wastewater treatment services to several adjoining municipalities in Maryland and Virginia, and maintains more than 9,000 public fire hydrants in Washington, D.C.

DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.

DC Water has approved rates for Fiscal Year 2025 (FY25, beginning October 1, 2024) and Fiscal Year 2026 (FY26, beginning October 1, 2025). The rates our customers pay are for water and sewer services, including operation of the largest advanced wastewater treatment plant in the world at Blue Plains.

Welcome to DC Water’s Customer Self-Service Hub! Say goodbye to the hassle and hello to simplicity and convenience. Our innovative hub is designed to transform the way you manage your account, making your experience seamless and efficient. With our self-service options, you have the power to take control and enhance your account management.