If you are using a Windows 11 device, start by running the automated camera troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most camera problems. If you are using an older version of Windows or a mobile device, please skip to General troubleshooting steps.

By executing a Windows Update, you can ensure that your camera driver is current. The Windows Camera troubleshooter in the Get Help app is another useful tool. It contains automated steps that can resolve most camera-related issues.

In Windows 11, the Camera settings page helps you manage the cameras connected to your device. On this page, you can: View the cameras connected to the device. Preview a camera and adjust default values for common camera settings. If you have administrator access, you can also disable and enable cameras.

Try these solutions to fix any issues you might be having with the built-in camera(s) on your Surface. For example, it may be missing drivers or require a restart. It also may be that your privacy settings don't allow camera access for some apps, or …

If you are having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Solutions include: closing camera-related apps, updating device drivers, checking privacy settings.

Press and hold (or right-click) the Camera Roll folder you just created, and then select Include in library > Camera Roll. (In Windows 11, you'll need to select Show More Options first.) Try taking a picture.

If your microphone isn't detected after updating Windows 11, you may need to give your apps permission to use it. Here's how: Select Start > Settings > Privacy & security > Microphone and make sure Microphone access is turned on.

The Media Feature Pack for Windows 10/11 N is available for download as an Optional Feature. Here’s how to install the Media Feature Pack: On Windows 10 N: Select , then select > Apps > Apps and Features > Optional features > Add a feature. Find the Media Feature Pack in the list of available optional features.

When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether. If this happens, you can use the Deployment Image Servicing and Management tool (DISM) and the System File Checker tool (SFC) to scan your system files and restore any corrupted or missing files.

To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Run Windows Hello troubleshooter