2023年1月9日 · OPEX is a successful, experiential learning program that follows the Army Learning Model and has been delivered to thousands of NAF and APF IMCOM employees. Each initial OPEX training ensures...

Family and MWR is committed to providing service excellence to our Soldiers and Families that matches the quality of their service and sacrifice. OPEX online can be used as the initial Customer Service training for a new employee or as a FY refresher if it …

2025年2月3日 · In September the MG Robert M. Joyce MWR Academy hosted an OPEX Train-the-Traner for employees at Joint Base Lewis-McChord (JBLM).

Operation Excellence (OPEX) Customer Service Training: IAW IMCOM OPORD 22-051: Service Culture Campaign, OPEX training is required for both new employees and supervisors. New employees are...

2024年1月3日 · OPEX is a successful, experiential learning program that follows the Army Learning Model and has been delivered to thousands of Non-appropriated Fund (NAF), primarily in the Family Morale,...

2018年4月6日 · As IMCOM's enterprise approach to standardized customer service training, OPEX, or Service Culture training as it is commonly referred to, develops participants' knowledge, skills and values...

2018年6月19日 · IMCOM’s standardized customer service training program, Operation Excellence (OPEX), has expanded to include all IMCOM employees to help the workforce understand and apply service excellence...

Operation Excellence (OPEX) Customer Service Training: IAW IMCOM OPORD 22-051 Service Culture Campaign, OPEX training is required for both new employees and supervisors. New employees are...

Operation Excellence (OPEX Initial) Training Description: This course is an essential part of on-boarding new team-members, setting the standard and foundation of success for world-class customer service delivery. OPEX Initial is offered in two modalities, either of which satisfies the year-one OPEX training requirement: (1) Residential ...

That’s what Operation Excellence is all about – creating value for our customers through predictable, consistent and customer-focused service. Taught onsite at garrisons and IMCOM headquarters, the classroom version provides the benefit of cross-functional team-building and networking opportunities.