The Service Design Package (SDP) contains the core documentation of a service and is attached to its entry in the ITIL Service Portfolio. The SDP is described in the book Service Design, one of the five books that comprises the core of ITIL.

The Service Design Package (SDP) builds upon the Service Level Requirements. It further specifies the requirements from the viewpoint of the client and defines how these are actually fulfilled from a technical and organizational point of view.

2020年1月11日 · Design and document a service design strategy, including the agreed number of different service design packages available. The service design strategy needs to be …

2023年6月12日 · ITIL Service Design: Service design is the process of designing and developing IT services that meet the needs and requirements of customers and align with the business objectives. The SDP is a key component of the service design stage in the ITIL framework.

2012年1月31日 · A service design package is produced for all new services, major changes to an existing service or the removal of a retired service. From a high level the service design …

2023年7月26日 · The ITIL Service Design Package (SDP) is a document containing all the` necessary information for designing and implementing an IT service. It includes requirements, design specifications, and implementation plans.

Learn what a service design package (SDP) is, what it contains, and how it helps you design, deliver, and improve IT services in ITIL 4.

Following all of ITIL’s service design processes and best practices results in cohesive service packages, streamlined processes, appropriate supporting systems, standard performance metrics, and clear technology architectures.

A 'Service Design Package' or SDP should be produced during the design stage, for each new service, major change to a service or removal of a service or changes to the 'Service Design Package' itself.

2023年2月19日 · ITIL Service Design delivers solutions that align with the organization’s goals and objectives. The process enhances the speed of decision-making by analyzing the inputs, processes, and outputs of an established design.