Long-Term Care Insurance Everything you need to access, manage and update your individual or group/employer-sponsored long-term care account.

Long-Term Care insurance claim Managing your claim online is convenient and secure. Sign in or register to access benefit information, view your current coverage levels or manage your claim.

Looking for John Hancock Long Term Care customer support? Contact us by calling our Customer Service 1-800-377-7311.

What kind of care does Performance LTC cover? John Hancock recognizes that individual long-term care needs are as unique as each of our policyholders. For that reason, we offer benefits for care received everywhere from the familiar surroundings of home to more formal arrangements.

Long-term care insurance policies issued under the name of Union Security Insurance Company, Union Security Life Insurance Company of New York, American Republic Insurance Company, and Blue Cross/Blue Shield of South Carolina are administered by John Hancock Life Insurance Company (U.S.A.).

John Hancock reserves the right to request proof of payment at any time in order to verify covered services were received and are eligible for reimbursement. John Hancock Life and Long-term care insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York); and in New York

• What is long-term care? • The benefits of long-term care (LTC) insurance • Coverage and features in John Hancock’s LTC insurance policies

This week John Hancock, a unit of Toronto-based Manulife, announced the launch of a new Premier Benefit Indexed Universal Life (IUL) individual product in the voluntary benefit employer space. The multi-life insurance product also has an available long-term care rider.

John Hancock Life & Health Insurance Company is the FLTCIP insurer. FLTCIP helps pay for costs of care for individuals who can no longer perform everyday tasks due to a chronic illness, injury, disability, severe cognitive impairment, or the aging process.

Sign in to your John Hancock account to check your account balances, submit claims, make investment changes, and view information about your insurance.