On a daily basis, Johns Hopkins employees carry out our mission to deliver safe, compassionate patient-centered care. Johns Hopkins institutions have several programs in place to recognize staff members whose outstanding service catches the attention of …

Johns Hopkins Medicine monitors patient experience survey results as one way to ensure patients and families have a positive experience. A standardized national survey called the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is mailed to some patients after discharge to provide their perspective of how they ...

Patients deserve to know how hospitals are performing. At Johns Hopkins, we regularly report on key measures gathered at our hospitals, including hospital infections, patient satisfaction and hand hygiene. By empowering patients with safety and quality data, we can help inform their decision on where to receive healthcare.

2023年12月8日 · Emails to DOM ambulatory providers with Star Ratings and Patient Comments. Restarted this week after mostly being paused since 2020; Star Ratings generated from Clinician & Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) ambulatory patient visit survey responses; CG-CAHPS surveys

2015年8月11日 · Based on responses to questionnaires and letters sent to CEOs and medical personnel from a nationwide sample of 53 hospitals, Johns Hopkins investigators have identified a handful of best practices they say are most likely to give patients a positive hospital experience, a sense of satisfaction, and the feeling they come first.

2015年10月7日 · Now that the Centers for Medicare and Medicaid Services (CMS) has begun judging hospitals on the quality of their patient care and patient experience – and penalizing those with subpar...

Patient Satisfaction in Otolaryngology, Surgery, and Pediatrics. The purpose of this project is to create an evidence map of measures for vision, audiological, and developmental screening and follow-up in children.

Johns Hopkins Hospital employs a series of initiatives and methodologies to ensure a great patient experience. One of the most popular methods is the use of a standardized national survey known as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) .

patient satisfaction with nursing care in the Emergency Department (ED) at The Johns Hopkins Hospital (JHH). The JHH ED sees more than 50,000 patients a year (JH, 2014). According to a Press Ganey study, nurses play a pivotal role in patient satisfaction and clinical outcomes (Cowan, 2013). In the Institute of Medicine’s landmark report,

Assessment of student satisfaction with the John Hopkins University Student Health & Wellness Center (JHU SHWC) is an essential component of making certain that services offered to students are accessible, of high quality, and consistent with student