Key Performance Indicators (KPIs) are the critical (key) quantifiable indicators of progress toward an intended result. KPIs provide a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most.

Gathering and tracking data on the historic levels and current trends in performance encompasses more than just counting things and capturing data. Creating comparisons makes the data meaningful, enabling deeper interpretation and better decisions.

Gathering and tracking data on the historic levels and current trends in performance encompasses more than just counting things and capturing data. Creating meaningful visual comparisons enables deeper interpretation and better decisions.

Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward an intended result. They help you understand if you are achieving your goals. KPIs create an analytical basis for decision making and help focus attention on what matters most.

In Days Two and Three, participants learn the fundamentals of KPI development and focus on making strategy measurable and easier to communicate and cascade. They select and design KPIs in a consistent way, using the right data and with the right ownership.

Get on-demand organizational performance data from any perspective you desire. Spider Impact’s limitless dashboards, strategy maps, scorecards, briefing books, reports, and more make it easy to see how your organization is performing.

Key Performance Indicator (KPI) and performance measurement training and certification programs, offered through the Balanced Scorecard Institute (BSI) in both live online and in-person formats, give leaders, managers, and analysts the tools they need to successfully:

KPI consulting services, offered by the Balanced Scorecard Institute, are designed to provide you with the confidence that your KPI, Dashboard, Balanced Scorecard, or Strategy Execution implementation will be a success.

KPIs are about articulating what you are trying to accomplish and then monitoring your progress towards those goals. A dashboard is the supporting tool and too much emphasis on technology misses and often distracts us from the point.

For strategy-minded people more interested in discussing lofty strategy options than grinding through data collection and validity details, data definition can be a challenge. But I’ve found that if you can master these three basic data definition steps, you’ll be a long way towards consensus about exactly what you are counting and why.