Memphis Light, Gas and Water provides utility services and offers various payment options.

For questions about sewer issues, call (901) 636-6757. For County Fire Protection issues, call (901) 385-5127. I Have a Question About My Bill: Click here for answers to frequently asked questions or to contact MLGW. Rates within MLGW's service area: Finally, how does MLGW apply its rates throughout the service area?

Memphis Light, Gas and Water offers many payment channels and options to make paying your utility bill fast, easy and convenient. You can also view a summary of these options in our Payment Option Comparison table or click a link below for more details.

You can also utilize our IVR phone pay system by setting up a phone pay ID and pin number in your MyAccount profile to pay your utility bill.

Bill Information Please provide the following information from a recent bill for authentication purposes.

On Monday, July 9, Memphis Light, Gas and Water's bill payment processing vendor experienced a world-wide server issue that temporarily disabled our online payment system. The system was restored within a few hours and is back online.

To start, stop or transfer service: (901) 544-6549 or visit our Online Service Request section. To report emergencies such as gas leaks and downed electric wires, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. please call between 8:00 a.m. to 7:00 p.m., Monday through Friday.

Because your My Account session has been idle for an extended period of time, your payment information has been cleared. This is done for security reasons to prevent other users from accessing your payment information in case you were away from your computer.

Applicants are required to present two of the following forms of identification, one of which must be a discernible picture identification:

MLGW is the nation's largest three-service municipal utility, serving more than 440,000 customers. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas and water service.