Learn what CRM is, how it works, and how it enhances customer interactions and drives growth. Discover the benefits of CRM with Microsoft Dynamics 365.

Enter the era of AI-powered business with Dynamics 365—CRM and ERP business applications that connect your teams, processes, and data.

Help sales teams exceed customer expectations and reach their goals with an AI-powered CRM solution. Review open sales tasks, new assignments, and pipeline updates by querying Copilot using natural language or prebuilt prompts. View AI-based scoring models and a prioritized work list for leads and opportunities.

Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

Feb 27, 2025 · Microsoft 365 Copilot for Sales: Ideal for enterprises that wants sellers to use Outlook and Microsoft Teams to automatically capture data, access, and register data into any customer relationship management (CRM) system, eliminating manual data entry.

Microsoft Dynamics CRM now called as Microsoft Dynamics 365 customer engagement. It is a platform for Customer Relationship Management that enables to deliver seamless experience. The CRM system allows a company to manage interactions with current and …

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft, focusing on enhancing customer relationships for any organization. It is one of the leading industry-standard CRM software available in market.

Microsoft Dynamics 365 CRM is an integrated customer relationship suite helping businesses – both large and mid-market alike – to win and cultivate profitable customer relationship and maintain.

Discover how to deploy, customize, manage, and use Microsoft Dynamics 365 services and applications. Find documentation, training, sample code, tutorials, and more. Analyze data, build solutions, automate processes, and design modern websites. Use Dynamics 365 apps in Microsoft Outlook.

Try a range of intelligent CRM and ERP business applications free for 30 days—and discover how to adapt and innovate with ease.