
Net promoter score - Wikipedia
Net promoter score (NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a …
Net Promoter Score (NPS): The Ultimate Guide - Qualtrics
Net Promoter Score (NPS) is the gold standard of customer experience metrics. Read our in-depth guide written by customer experience experts to better understand what Net Promoter …
What is Net Promoter Score (NPS)? How to Calculate & Interpret …
2024年10月8日 · Net Promoter Score® (NPS®) is a customer loyalty and satisfaction measurement taken by asking customers how likely they are to recommend your product or …
How to calculate & measure Net Promoter Score (NPS) - Qualtrics …
Net Promoter Score (NPS®) is a metric that uses customers’ likelihood to recommend a product, service, or organization as a score for your customer experience. Find out how to measure …
What is a Good Net Promoter Score? (2025 NPS Benchmark) - Retently
4 天之前 · Net Promoter Score (NPS) is a simple, yet effective metric that measures customer satisfaction and loyalty by asking one key question: “How likely are you to recommend our …
What is a good Net Promoter Score? - Qualtrics XM
Net Promoter Score (NPS) is said by some to be the ‘holy grail’ for understanding customer satisfaction, and in turn, customer loyalty. It is a simple score between -100 to 100 that helps …
净推荐值 - 百度百科
NPS(Net Promoter Score),净推荐值,又称净促进者得分,亦可称口碑,是一种计量某个客户将会向其他人推荐某个企业或服务可能性的指数。 它是最流行的顾客忠诚度分析指标,专注 …
What is Net Promoter Score (NPS)? - IBM
2024年8月28日 · A net promoter score (NPS) is a customer experience metric that helps organizations better understand customer loyalty and how happy customers are with their …
What is Net Promoter | Net Promoter Network
What Is Net Promoter? Net Promoter Score®, or NPS®, measures customer experience and predicts business growth. This proven metric transformed the business world and now …
What is NPS? How to calculate NPS score for your business?
1 天前 · Often, if someone gives you a 4.5/5 ⭐ review, it simply means that their answer to “how likely are you to recommend XYZ to a friend or a colleague” was 9/10. But you won’t always …