How to contact Oracle about a Renewal
To log a Renewal Service Request to Oracle click on the "Create a Renewal Service Request" link at the lower right side of any article (such as this one). Chat. To Chat online with Oracle click the “Live Chat” button at the bottom right corner of all My Support Renewals pages.
Useful links and contacts - Oracle
How to find Oracle Support Contacts . Go to Global Directory for the directory of the varied support categories and associated links and phone numbers. How to contact Oracle about an Oracle Linux or Oracle VM Renewal. All questions related to Oracle Linux and Oracle VM Renewals must be directed to [email protected]
Support Service Renewal Summary page - Oracle
From either the Home page or the Pending Page click on the Support Service Number. This page show all the details of a Renewal pending acceptance, or pending Auto Renew, including: renewal details, contact details, product information and pricing information.
Invoices, payments and related queries - Oracle
From the table below, look for the appropriate email address for the Oracle contracting entity that provided your Renewal. Include the Renewal Number and Invoice Number in the email. Support Services Offered By / Contracting Entity
How to access My Support Renewals - Oracle
For example, you have been added to a User Group or a support renewal has been shared with you. Complete the regi stration form with required information. O nce the Oracle Account is c ompleted, you will be taken to the My Support Renewals Home Page. You should now be ready to access your renewals on My Support Renewals.
Updating Renewals via My Support Renewals - Oracle
If any of these need changing, contact Oracle by clicking on the "Create a Renewal Service Request" link at the lower right side of this article or Related Article : How to Contact Oracle about a Renewal
Auto Renew process - Oracle
Oracle Linux and Oracle VM Renewals can only be removed from Auto Renew up until 60 Days before the Start Date of the Renewal. Updating the Bill To Details on an Auto Renew Renewal. Go to the Support Service Renewal Summary page and click on the “Update Bill To Details” link which can be found under the current Bill To Details.
User Groups - Oracle
Click “Start Your Group”. The User Group is created and the “Group Owner” is listed as the first member.
Available Payment options - Oracle
Oracle does not accept virtual cards or prepaid cards. When paying by credit card or debit card, the card used to make payment must be valid for the entire support services term. Credit Card and PayPal availability. Credit Card and PayPal are not available for all contracting entities.
Link e contatti utili - supportrenewalshelp.oracle.com
Come contattare Oracle per ricevere assistenza tecnica, incluso per le patch. Accedere al portale My Oracle Support (MOS). Come trovare i contatti del Supporto Oracle. Andare all'elenco globale dei contatti di supporto Oracle per ottenere l'elenco delle varie categorie di supporto e i relativi link e numeri di telefono.