
Ping Identity Support Portal
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Desktop App - Ping Identity
2022年11月16日 · A couple of simple UX changes that would drastically enhance the user experience: When you start the PingID desktop app, start it with the cursor in the PIN text box. It's 2020, the fewer the key strokes to do what I need to do, the better. Major reduction in points if you make me use my mouse. Enable CTRL+C shortcut for copying the PIN.
QR - Ping Identity
2024年12月26日 · The "Authenticator App" device type refers to third-party TOTP apps rather than the PingID mobile app. For the PingID mobile app you'll actually want to use the "Pairing key" capabilities in the connector.
Problem with PingID App - Ping Identity
2019年10月25日 · To piggy back on John's comment: PingIdentity provides software to companies (like yours) to keep their users information safe and prevent malicious parties from accessing your private resources. Even though Ping creates this software, it's up to each individual business to manage user accounts and configure the software.
Setup PingAccess - Ping Identity
Hello, I am currently working on a local setup with the following configuration: PingAccess - Running on port 9000 Web Application - Running on port 8088 OpenID Token Provider - Microsoft Entra ID Following the instructions from Ping Identity's documentation, I have made the following configurations: Virtual Host: Set up as localhost on port 8087. Site: Configured for …
Pairing Key - Ping Identity
2023年9月12日 · I downloaded this app for working company email couple months ago,not pair my device phone,right now I want to log in my working email they asking me for pairing key to pair device,I used the old one,it's said invalid code,How can I do right now?I don't have any new code to pair my phone to log in my working email.please help me!!
QR Code - Ping Identity
2024年12月17日 · In the scenario where an internet connection is unavailable, users can authenticate manually through the PingID mobile app. A QR code is then generated for the user. I would like to know if there is a limit to the amount of QR codes that can be generated, considering a scenario where internet access is unavailable for several days or longer (e.g. a week). Is this virtually limitless or would ...
New Phone - Ping Identity
2024年2月7日 · Had to get a new phone and now cannot connect to PingID because I didn’t disconnect my past phone. Since my last phone is dead, it’s impossible to do. How do I make it recognize the app on my new phone?
PingID Mobile App authentication error after deleting ... - Ping …
Deleting the PingID app from your device does not automatically unpair the device within PingOne. The device must be manually removed in the PingOne Console by a PingOne administrator. After this step has been completed, the end user will receive a QR code after authenticating to register their new device.
where can i find the QR code? - Ping Identity
If the PingID service is unreachable, after first factor authentication the user receives a QR code on an offline authentication screen. After scanning the QR code on their mobile, the mobile app displays a 6 digit authentication code. This code is valid for a one time use.