We recently shared our concerns with RDI about our need to close office visits due to COVID-19. RDI came to our rescue (and over a weekend!) helping us to transition to a telehealth phone support program in just a couple days.

Founded in 1978 as a research analytics company, RDI’s expertise has grown to include full-service Business Process Outsourcing (BPO) solutions for Contact Center support, Data Analytics, and Managed IT & Helpdesk Services.

RDI’s outsourced call center solutions include 24/7 services within the price, if you have a business that requires services around the clock, every day. In order to get an actual quote for our call center services, you can reach out to one of our representatives directly.

Our approach is innovative, our operations are nimble, and our success is your success. Our strategy is built around the proactive collaboration with our clients. RDI’s four award-winning brands are a team of problem-solvers devoted to Winning Smart.

RDI Corporation 4350 Glendale Milford Road Cincinnati, OH 45242; Facebook Instagram Linkedin. Official Sponsor of the UC Bearcats; RDI SERVICES. Contact Center; Technical Services; Research & Insights; QUICK LINKS. Home; What We Do; About Us; Blog; Careers; Find a Job; Recruiting Inquiries; HR Inquiries; Contact Us;

“RDI has proven themselves to be a leader and a constant top producer. RDI ‘s competitiveness and hands‐on approach impacts daily results and the bottom line through their ability to communicate, develop front‐line employees and focus on the goal at hand. If great results are expected, RDI delivers.”

RDI’s 24/7 contact center services allow your business to never stop serving your customers. We work with each of our clients to provide customized solutions that integrate cutting-edge technology, intuitive tools, and top of the line customer service so your business can be there for customers when they need to reach you around the clock.

2024年6月19日 · RDI’s dedication to revolutionizing B2B Corporate Sales for a premier partner was recognized with the Best B2B Customer Experience award. RDI overcame significant challenges in outsourcing reluctance by transforming the partner’s sales process.

Outsourcing business processes to a BPO service provider like RDI Connect is yet another pipeline businesses use to stay on top in the modern era. Whatever your business needs are, consider working with RDI to hold on to more of your company’s valuable time, money, and …

HERMOSILLO, Mexico (November 1, 2021) – RDI Corporation (RDI), a business solutions provider, announced plans today to expand their near shore footprint of its contact center division, “RDI Connect” in Hermosillo, Mexico creating up to 300 new jobs by the end of 2023.