2023年10月7日 · “Good Morning – thank you for calling Setupmyhotel (mention your hotel’s name), how may I direct your call? Guest Definition of Guest in Hospitality Industry: A guest is …

2025年1月13日 · A Hotel Receptionist, or Hotel Front Desk Clerk, is an individual who works in the reception area of a hotel or motel. Their job duties include scheduling guest reservations, …

Background: The receptionist of Hotel XYZ is talking over telephone to a guest regarding a possible room reservation. The guest wants to reserve room for her husband. Carefully look at …

2023年10月15日 · What all points should be taken care of while answering a call? The phone should be answered within three rings. Smile even though you are on the telephone. Sit or …

2025年1月14日 · Read on to get the receptionist phone scripts, skills and tools needed to create a consistent caller experience. Hiring is the best time to develop your receptionist wish list and …

2023年2月14日 · Now, if you’re on the answering end, here are 15 great ways to answer the phone to give a warm, professional impression. 1. Hello, thanks for calling [company]. How …

In this article, we bring the top receptionist etiquette tips exclusively for hoteliers. We’ll share how to answer telephone calls in a hotel to ensure that your guests keep coming back to your …

Here you will learn exactly what steps a front desk agent needs to follow to make a reservation in phone. Training Video Click Here to Watch: How a Hotel Front Desk Agent or Receptionist …

Before reserving a room, many customers will phone a hotel and make an enquiry. During an enquiry, a person will ask the receptionist questions to see if the hotel suits his/her needs. This …

Hotel Receptionists are the first point of contact for guests at a hotel. They work at the front desk and are essential in creating a welcoming environment. They are responsible for checking …