Manage relationships across the entire customer lifecycle, spanning departments like marketing, sales, digital commerce, and customer service. Deliver innovative and engaging e-commerce experiences. Automate campaigns and execute them on a global scale. Accelerate issue resolution and improve customer satisfaction.

SAP 客户体验 (CX) 是 SAP 提供的基于云的服务管理生态系统。 它可帮助企业管理其 客户关系，同时还包含针对营销、商务、客户数据、销售和服务的解决方案。 该产品专用于为整个销售和营销流程提供端到端功能。 通过使用 SAP CX，组织可通过实施沟通标准化、 以合乎道德的方式收集数据 以及确保销售团队在不同渠道保持行为一致来改善客户体验。 组织可配置解决方案系列，从而挑选最适合其业务需求的模块。 SAP CX 又名 SAP 客户体验套件，它由 SAP 所开发 …

SAP Customer Experience. Discover Intelligent CX, CX AI Case Studies, SAP CX AI Toolkit and how customers around the globe are using SAP Customer Experience solutions.

The SAP Customer Experience (SAP CX) portfolio plays several vital roles in SAP cloud ERP offerings, enhancing customer engagement, driving operational efficiency, and delivering integrated end-to-end solutions.

利用 SAP CX AI Toolkit 中的自主 AI 智能体分配工单、创建知识内容或快速获取答案。 基于 SAP Sales Cloud [销售云] 中 AI 生成的会议概述和摘要，为销售代表提供深入洞察，助力打造更加个性化的客户体验。 为服务代表提供从工单描述中提取的信息以及自动填充到文档中的信息，帮助他们快速审核和解决工单。 抢先了解即将发布的版本和产品创新成果。 SAP CX AI Toolkit 中将推出全新的购物助手智能体，用于为企业提供个性化建议，优化产品发现流程。 SAP Service Cloud …

2023年12月14日 · SAP Customer Experience (CX) is a cloud-based service management platform that is offered by SAP. It helps businesses manage their customer relationships and includes solutions for marketing, commerce, customer data, sales and services. The product is focused on providing end-to-end capability for the entire sales and marketing process.

利用面向 SAP Commerce Cloud [电商云] 的定制服务组合，加速实现价值，提高项目质量，并获得更多投资回报。 借助 SAP 的指导和专业支持，优化企业的电商功能，革新端到端客户体验，打造让客户难忘的卓越全渠道购物体验。

Explore how AI-enabled SAP CX solutions, when integrated with SAP ERP, deliver rapid value, reduce costs, and foster innovation. Learn about real-world productivity gains and revenue increases in this comprehensive analysis of modern CX strategies.

ibm ix 通过启动 sap 的企业级 cx 解决方案来打造世界级客户体验，该解决方案可以连通实时业务数据，以提高客户忠诚度，并助力企业发展 个性化 B2B 体验

Strategy, implementation, integration, and optimization support for an intelligent customer experience. Why SAP Customer Experience Services? Reenergize your customer experience strategy. Improve the customer experience of your brand by identifying and overcoming operational obstacles, reviewing processes, and uncovering innovative solutions.