Best Contact & Call Center Software by Service Cloud - Salesforce
Contact and call center software empowers your company to manage customer service in the cloud. Engage with customers across digital or voice channels, route the right work to the right agent at the right time, and give supervisors omni-channel visibility.
Call Center Integration Software & Cloud Telephony Solutions - Salesforce
Learn how call center integration software and cloud telephony solutions with built-in AI and CRM data help your agents provide more personalized voice support.
Contact Center Software: The Complete Guide | Salesforce US
Contact center software enables businesses to effectively manage customer interactions across muliple digital channels. This software streamlines customer inquiries, support requests, and service issues — improving operational efficiency and …
Salesforce Telephony: What Are the Options? | Salesforce Ben
2023年6月28日 · Call Center: A Salesforce feature that integrates Salesforce with call systems built by developers or partners. Open CTI : A JavaScript API that lets developers or partners build cloud-based call systems for use with Salesforce’s Call Center.
Salesforce Call Center
Call Center integrates Salesforce with third-party computer-telephony integration (CTI) systems. Call center users can see Salesforce information for incoming calls, make out-going calls directly from Salesforce, and report on call outcome, duration, and more.
PhoneIQ: Call Center Software and Phone System for Salesforce
All-in-one cloud phone system and call center software for companies that run on Salesforce. Instant setup. Mobile ready. Globally available. Empower high output sales teams with automated activity capture, click to dial, power dialing and local presence.
Salesforce Service Cloud Contact Center Software Review
2023年10月4日 · Service Cloud is the contact center solution from software-as-a-service (SaaS) giant Salesforce, whose other product lines include Slack and MuleSoft. The Service Cloud platform supports...
Salesforce Service Cloud Review and Pricing - business.com
2023年9月21日 · Salesforce Service Cloud is a feature-packed call center software platform that, when connected to a CRM (especially Salesforce’s CRM), gives companies everything they need to manage post-sale calls and messages fast to keep customers happy.
How to Choose the Best Call Center Software - Salesforce
Call center software helps call centers make and receive calls, route callers to the right agents, and provide better, faster service to customers. Our research finds 75% of customers recommended a company based on excellent customer service.
Salesforce Call Center Software Review
Salesforce Call Center’s Software-as-a-Service customer service application is designed to help contact center agents work more efficiently.