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This tutorial explains how Comodo Dragon admins can configure Service Desk to manage their support ticketing infrastructure. The guide covers basic setup, user groups, staff, ticket routing, …

CD – Service Desk contains two types of forms: Built-in forms and Custom forms for creation and editing in the client portal while creating tickets. From here you can edit, delete a custom form.

Service Desk 是一个模块，可让您的团队直接在 GitLab 内部通过电子邮件与任何外部方联系. 无需外部工具. 在构建软件的过程中进行的持续对话可确保用户反馈直接在需要的地方结束，从而 …

The 'Manage' section lets you configure various important Service Desk settings: Click the following links to find out more about each component: Tickets Categories: Ticket categories …

A capable service desk software offers a self-service portal for end users, a mobile app for on-the-go support, a rule-based action engine to automate common operations, and a built-in report …

SolarWinds Service Desk streamlines IT operations and elevates user experiences through better IT Service Management ensuring IT meets the needs of users and the business. Faster …

Get all the service desk technical support that you need for ServiceDesk Plus On-premises and cloud models. Access our IT help desk support repositories, troubleshooting guides, product …

The ServiceDesk Plus standard edition with full-fledged IT incident and knowledge management functionalities, extensive reporting and dashboard capabilities, comes at no cost. Built and …

Comodo Service Desk is a fully featured ticket management system which allows enterprises to implement strong and effective work-flows for internal and customer-facing support departments.