Get repair information and service assistance for your Sony® Electronics products

Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your device or accessory. Find everything you need to know about your PlayStation devices, including set-up help, software updates, troubleshooting and more.

欢迎访问索尼服务与支持网站，本网站全面提供索尼产品包括电视机、相机、耳机、录音笔、家庭音响等,相关的固件、软件、说明书、常见问题解答以及服务政策、维修网络等支持信息和方案，并提供在线客服支持。

My PS5 was delivered to Sony on August 25th in the AM at the Laredo Tx repair center. Sony finally emailed today 8/30 saying they have received the console and the email has a new repair estimate of 20 to 30 business days instead of the 10 to 15 quoted.

Looking for support on Sony Electronics products? Find instruction manuals and brochures.

Contact us online or by phone for help with your Sony® Consumer Electronics products

SONY XZP 背蓋翹起來了!壓不回去怎麼辦呢?是不是電池... SONY XZP是XZ系列裡少數可以從背蓋拆解的手機，大部分會遇見的損壞問題，除了主機板充電通病就是電池膨脹了，今...

2024年11月1日 · Take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage.

Find free step-by-step repair instructions, manuals, schematics, community support, and other DIY resources. You can do it! We show you how.

Affordable and fast repairs for Sony products not covered by a warranty. Each completed Sony repair comes with a initial fault diagnosis to ensure a high quality service. Arrange your Sony repair by completing the online form for a quick response by email or phone during business hours. Sony Fixed offers Sony repairs by independent repair centres.