Total quality management (TQM) is a term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings but at its core it describes a management approach to long-term success through customer satisfaction.

Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."

全面质量控制（Total Quality Control,简称TQC）是一种综合的、全面的经营管理方式和理念。 它以组织全员参与为基础，代表了质量管理发展的最新阶段。 起源于美国，后来在其他一些工业发达国家开始推行，并且在实践运用中各有所长。

Total Quality Management (TQM) encompasses a set of fundamental guidelines aimed at fostering a culture of quality excellence within an organization. The American Society of Quality (ASQ) outlines seven principles within their strategic and systematic approach (ISO 9000).

2024年6月19日 · Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing. It streamlines supply chain management, improves...

Customer focus: A proactive quality culture aims to increase customer satisfaction. Empowered employees: An engaged and empowered workforce is the engine that drives total quality management. Process approach: A systematic approach to managing and improving processes will achieve the desired outcomes. Integrated systems: Connecting different functions and process areas will improve overall ...

Total Quality Management (TQM) is a management technique based on the idea that all employees continuously improve their ability to provide on-demand products and services that customers will find of particular value. TQM relies on data-driven decision-making, teamwork, and supplier partnerships to achieve excellence and efficiency in an ...

2024年6月25日 · What is total quality management (TQM) and how does it differ from a QMS? Total quality management is a useful philosophy to consider as you build and scale your company's quality management system. Total quality management, or TQM, was first developed in the 1970s and 1980s in the context of industrial manufacturing.

2023年9月9日 · At its core TQM is a management system for a customer focused organization that involves all employees in continuous improvement. It uses strategy, data and effective communications to integrate the quality discipline into the culture and activities of the business.

Total quality management is a company-wide approach to improving and maintaining quality in all aspects of business operations. Unlike traditional quality control, which checks final products, TQM makes everyone responsible for quality — from the CEO to front-line workers.