2019年1月7日 · 根据TQM理论的正式提出者费根堡姆（全名为：阿曼德·费根堡姆Armand Vallin Feigenbaum）的观点：质量不只是生产部门负责，更不只是质量部门负责，而是产生和影响质量的所有相关的部门来负责。

2025年1月28日 · To be successful implementing TQM, an organization must concentrate on eight elements: TQM has been coined to describe a philosophy that makes quality the driving force behind leadership, design, planning, and improvement initiatives. Subsequently, TQM requires the help of those eight key elements.

2023年11月17日 · The House of Total Quality Model developed by F. Voehl in 1992 and modified by W.M. Lindsay and J.A. Petrick in 1997 is a comprehensive system that allows organizations to improve the quality of their products and services. The model consists of six groups of elements and has several advantages, such as:

TQM，即全面质量管理，是以产品质量为核心，建立起一套科学严密高效的质量体系，以提供满足用户需要的产品或服务的全部活动。 这一概念最先在 20 世纪 60 年代初由美国的著名专家 菲根堡姆 提出，是在传统质量管理基础上，随着科学技术的发展和经营管理的需要发展起来的现代化质量管理，如今已成为一门系统性很强的科学。 TQM 有着丰富的内涵。 首先，它强烈地关注顾客。 在现代商业环境中，顾客已成为企业的衣食父母，“以顾客为中心” 的管理模式正逐渐受到企业的 …

2007年11月2日 · Roof: With these components of the house, a TQM Roof can be placed including its objectives, principles and tools. This model provides an integrated approach of blending ISO 9000 with other quality concepts.

Here, you will learn a few basics as it relates to Total Quality Management. If you are looking to optimize the performance of your business, or your quality assurance team, the TQM Model may be appropriate for you!

全面质量管理 (tqm) 是一种顶级管理方法，它描述了公司的文化、态度和组织，以满足客户对提高客户满意度的期望。 tqm 的实施对公司流程和运营的所有领域都提出了质量要求。

2020年11月19日 · This document provides an overview of Total Quality Management (TQM). It defines TQM and discusses its key elements and framework, including a focus on customers, continuous improvement, and management commitment.

2022年12月7日 · Total Quality Management (TQM) is a top management approach that describes a company's culture, attitude, and organization poised to meet customer expectations for increased customer satisfaction. TQM implementation mandates quality in all areas of the company's processes and operations.

A key tool in QFD is the House of Quality, which is a matrix that relates customer needs and wants to how a company will meet those through product features. The document then outlines the six main sections of a House of Quality: customer requirements, competitive assessment, design characteristics, relationship matrix, trade-off matrix, and ...