Whether you have changed your mind or a visitor has redeemed themselves, there is a way to remove them from the Ban List. Here’s how to remove a ban.

Follow these steps to ban someone in an active chat: 1. Click the button with the 3 dots on the top right corner of the chat window, and select Ban. 2. Enter a reason for the ban. Check the Ban IP checkbox to ban the visitor’s IP. Then, click Ban.

To ban a visitor, click the Options (three dots) icon in the upper-area of the chat window. Then, select Ban. You must give a reason before the visitor can be banned and choose whether or …

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If you have a visitor that you need to Ban from using the chat widget you can do so following these instructions. This Ban only prevents the visitor from using the chat widget. It does not ban them from your website. If you are in an active chat: 1. Go to the Options menu in the top right corner of the chat window.

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To ban another, click the + (Plus) symbol in the lower-right corner. Now, enter the IP address of the visitor you wish to ban, provide a reason, and select Ban. Tick the checkbox next to the name or IP address of each visitor you want to remove from the Ban list. To select all entries in the list, tick the checkbox in the upper-right corner.

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