2023年1月25日 · It's the THX service using huge CPU at the task manager. It's THX ver.1.0.257 on Windows 11 insider ver. 25284. When closing the THX program and service, everything becomes normal. The 7.1 surround sound doesn't have this problem.

2022年1月9日 · After an hour or so the THX stops working, and in Synapse/Mixer/THX spatial Audio it's not detecting any open Application, requiring PC restart, thing that obviously cannot be acceptable... Looked thru and I'm not the only one that have this kind of issue, so before returning headphones, there is an...

2023年2月27日 · Hi guys! Hi Razer team! So, as the title suggest, THX Spatial Audio has a CPU problem, a very old problem it seams.i found a work around: go to Task Manager → Services an then restart the Windows Audio service. After the restart everything is working as intended.Razer, I know you have a lot to do, b...

2021年7月20日 · Hello, ill keep this post short: My issue is that the THXService crashes and makes it restart, wich somehow bugs the synapse software and doesnt apply t...

2023年6月5日 · Hi Kitsuneei, Does the connection problem only occur when both Discord and the Synapse 3 app are running? Does it persists across different applications as well? PM me the serial number so I can validate its model and check for …

2021年8月2日 · I'm having this same issue. It's been happening since late June/early July I think for me. Event viewer says THXService.exe has faulted and whenever it happens, all my razer devices restart (keyboard and mouse pause their RGB lighting and restart) and all audio cuts out for 3-5 seconds and my mic goes red/muted. I've tried …

2020年5月28日 · I try to 'test' the THX Spatial through the Synapse 3 app and I get about 3 seconds of cool surround sound before it crashes all audio on my PC, to the point where I can't change devices and can't change the volume and have to restart my PC.

2020年9月24日 · Schezmu Hello, the audio output for Thx Spacial - Synpse mostly works fine. But now is the third or fourth it just stops outputting sound. I never make a threat because it usually comes back after a few days. But yesterday it happened again and I really want to know if there's a fix to it, rather than just waiting. I've tried to restart the thx …

2024年1月18日 · I then tried to “active” my THX service via the app but it says my serial number is not valid for Thx audio. The website says that its included in 2023 models. Trying to contact support seems impossible via the Razer website, tons of hoops and options to jump through and I still cannot get to customer service via chat or a ticket submission.

2018年5月15日 · Since updating to windows 1803 I had an issue were my CPU was idling at 100% I have spend hours diagnosing the issue and eventually it turns out to be an issue when using the razer surround sound audio controller in windows sound. When using it my CPU hits 100% and my CPU temps go up and when it is...